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Sustainability Report

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7-1Social key performance
 

Getac believes that talent is the key to sustained growth and profitability of the enterprise. A happy and safe workplace can boost employees' creativity and morale. Therefore, Getac is committed to creating a friendly and safe work environment. We start with corporate culture and encourage a transparent and open communication culture, transcending cultural and regional limitations. As long as one has the ability, there are equal opportunities for promotion. We offer competitive salary and benefits, comprehensive education and training, and a comfortable and safe working environment to attract and retain excellent talent.

Getac strives to build a prosperous enterprise that drives economic growth and employment opportunities, thereby fostering a harmonious society. In line with the Responsible Business Alliance Code of Conduct, Getac progressively improves to achieve a diverse, equitable, and inclusive workplace. This includes promoting outstanding female employees, optimizing recruitment channels for persons with disabilities, enhancing the working environment for all employees, and retaining talent.
 


Diversity, equality, and inclusion


Getac firmly believes in the value of cultural diversity and integration, making us not only an international brand but also a team comprised of individuals from over a dozen countries worldwide. Our operational headquarters, production bases, and sales offices are spread across Taiwan, China, Vietnam, the United States, the United Kingdom, Germany, Italy, France, the Netherlands, Poland, Australia, India, Japan, Dubai, and Indonesia. We prioritize local talent, integrating them into our team. The hiring of managers and senior executives also adheres to this principle to ensure full integration of local cultures and societies in our operations.

Furthermore, Getac is committed to gender equality, with employee recruitment based solely on professional capabilities and job performance, regardless of gender, age, or other factors. We actively identify and eliminate workplace discrimination, ensuring fairness across recruitment, promotion, compensation, benefits, education and training, job assignment, and termination processes, without regard to race, gender, sexual orientation, age, disability, religion, skin color, or nationality. Our employee code of conduct explicitly prohibits discrimination, sexual harassment, and bullying. Additionally, we welcome individuals with disabilities, providing them with necessary support and resources to achieve their career goals. These practices reflect our commitment to diversity and inclusivity, believing they enhance team creativity, efficiency, and mutual growth.

       

Diverse Cultural Integration

As of 2023, Getac Technology Corporation employs a total of 8,990 global employees (including all subsidiaries), an increase of 26 from 2022. The distribution of global employees by country is as follows: China accounts for 59.1%, Vietnam 24.4%, Taiwan 13.6%, the United States 2.0%, and other countries 0.9%.

Implementation of Bias Reduction Awareness Programs

Introduction of Bias Reduction Awareness Programs: In 2023, to foster a friendly workplace that promotes diversity, equality, and inclusion, the company enhanced knowledge training for all employees regarding unlawful infringements. Professional instructors were hired to conduct various courses and seminars, including topics on DEI (Diversity, Equity, and Inclusion) such as challenging implicit biases, the impact of diversity acceptance, prevention of workplace harassment, and promoting workplace harmony and responsibility. Furthermore, efforts were made to strengthen advocacy for a friendly workplace and actively promote a diverse and equitable environment.

Employment of Employees with Disabilities

Employment of Employees with Disabilities: Annually, the company hires a certain number of employees with disabilities to promote social inclusion, reduce discrimination, and enable individuals with disabilities to contribute their talents and create value for the company. In 2023, Getac Technology Corporation (merged) hired 15 employees with disabilities, an increase of 6 from 2022.

Re-employment of Retired Personnel

Re-employment of Retired Personnel: For retired colleagues, Getac provides a smooth re-employment process (current statutory retirement ages in China are 60 for male employees, 55 for female executives, and 50 for female workers). In 2023, Getac's Kunshan Shunsen, Handa Kunshan, Suzhou Hanyang, and Jidac Changshu set annual targets for rehiring retired talent, employing a total of 25 individuals, exceeding the initial goal of 8 people.

Empowerment of Female Talent

Empowerment of Female Talent: Getac values talent regardless of gender or nationality in selecting and promoting managers. It supports and recognizes the performance capabilities of female employees, with each subsidiary employing female executives. In 2023, Getac employed a total of 82 female executives (managerial level and above) globally, accounting for 25.9% of all executives, an increase of 3.3% from 2022.

Promotion of Local Talent

Promotion of Local Talent: The proportion of local managers employed globally by Getac is 72.99%, an increase of 0.04 percentage points from the previous year. In Taiwan, all managers are Taiwanese nationals. In China, managers at Jidac Kunshan are Chinese nationals. Other factory areas primarily employ Taiwanese and Chinese managers, with the proportion of Chinese managers ranging from 56% to 73%. Due to relatively scarce technical education resources in Vietnam, talent integration is challenging, and thus Vietnamese managers constitute less than 50%. Future plans aim to enhance overall educational environments and corporate talent development to continually expand the hiring of excellent local talent.

 
Human Rights Protection

Getac Holdings and its subsidiaries provide a whistleblowing and complaint channel to encourage both internal and external individuals to report any dishonest or unlawful behaviors. Complaint and reporting systems and regulations are established to address issues related to unethical conduct, corporate pollution, workplace harassment, and labor rights, among others. The identity of whistleblowers is kept confidential to ensure their protection, and measures are in place to prevent retaliation or personal threats against them. Upon receiving a complaint or report, the Audit Department or the responsible units will initiate an investigation within a specified timeframe, depending on the nature of the case. Effective communication with the whistleblower regarding the progress of the case is ensured. If the investigation confirms the validity of the reported case, appropriate measures and remedies will be taken in accordance with company policies and regulations to prevent similar incidents from recurring.

Getac Human Rights Policy

  • Compliance with local labor rights and regulations and acceptance of inspections and monitoring by competent authorities.
  • Provide a safe, friendly, equal and equal working environment for all employees. Employment and promotion do not differ due to race, skin color, gender, age, language, region, or politics. Unequal treatment, discrimination, sexual harassment and workplace bullying are prohibited.
  • Prohibition of child labor
  • Respect employees' right to freely choose their work, and under no circumstances shall use forced or coercive means to restrict employees' labor.
  • Employee working hours management and salary payment meet or exceed regulatory standards
  • Respect the rights of employees to organize and participate in trade unions of their choice, to bargain collectively and to participate in peaceful assemblies.
  • Provide a smooth grievance mechanism, anyone can file a formal complaint, and shall not be discriminated against or retaliated against. We strive to ensure that this process is transparent, and that all grievance will be dealt with anonymously.

 

Human Rights Advocacy and Education Training

Human rights education and training are crucial elements in promoting sustainable development. Getac Holdings and its subsidiaries arrange various advocacy and educational training courses related to human rights issues. These include creating a gender-friendly workplace, understanding workplace harassment, an overview of workplace misconduct, and advocacy against corruption and labor rights violations. These efforts aim to uphold labor rights and prevent the spread of corruption.

Furthermore, for ESG responsibility units, there are sessions on "RBA General Education" to cultivate understanding among employees about corporate social responsibility, fostering a synergy between human rights and sustainable development. In 2023, a total of 7,998 individuals globally participated in these education and training programs, with 6,075 successfully completing post-training assessments, achieving a completion rate of 76%.

7-2Prohibition Of Discrimination, Sexual Harassment, And Workplace Bullying

Whistleblowing and Complaint Mechanism

Getac Holdings and its subsidiaries provide complaint channels to encourage both internal and external individuals to report any dishonest or illegal behavior. A complaint and reporting system and regulations have been established for issues such as dishonest professional conduct, corporate pollution, workplace sexual harassment, and labor rights-related matters. The identity of the whistleblower is ensured to remain confidential, and they will not face retaliation or personal threats for reporting. Upon receiving a complaint, depending on the type of case, the audit department or responsible unit will initiate an investigation within a specified period and will fully communicate with the whistleblower about the case handling situation. If the investigation finds the case to be true, the company will take action and remedial measures according to its regulations to prevent similar occurrences in the future.“

Employee Consultation and Complaint Mechanism

Getac Holdings has established a robust and diverse communication channel internally to continuously listen to employee feedback. Each subsidiary within the group has its own dedicated entry point (EIP) accessible through a unified group portal, serving as a platform for communication and service provision. These portals convey company announcements, updates, regulations, system links, and departmental information. In 2022, the EIP was upgraded to version 2.0, significantly improving user interface and experience.  Employees can access other subsidiaries' EIPs through the unified group homepage, facilitating real-time communication and information sharing between subsidiaries to enhance work efficiency and collaboration.

Additionally, operations in Taiwan and China utilize social platforms such as Teams and WeChat Official Accounts for instant communication with employees. Employees can express their opinions through social software, email, or employee satisfaction surveys.

 

GTH Employee Relations Emai                     Speakout_GTH@getac.com.tw
Sexual Harassment Complaints Email    Wecare_GTH@getac.com.tw
GTC Employee Relations Emai                     speakout_getac@getac.com.tw
Sexual Harassment Complaints Email    wecare_gtc@getac.com.tw 
ATC Employee Relations Emai                     Speakout_ATC@atemitech.com
Sexual Harassment Complaints Email    Wecare_ATC@atemitech.com
GTK
MPTK
MPTZ
GKS
Getac’s WeChat Account "Complaints and Suggestions" Channel
Employee Relations Emai            Speakout.kshr@mpt-solution.com.cn 
MPTV Employee Relations Emai  Speakout_vnhr@mpt-solution.com.vn
Physical Employee Suggestion Box
GVL Employee Relations Emai  Speakout_GVL@getacauto.com.vn
President’s Email Box
GCS Getac’s WeChat Account "Complaints and Suggestions" Channe
Employee Relations Emai                 Speakout@getacauto.com.cn
  
Welfare Policies

 

In addition to providing a robust salary and vacation system, Getac Holdings offers a diverse and comprehensive welfare policy. Employees benefit from health insurance, labor insurance, as well as marriage and funeral subsidies, birthday bonuses, holiday gifts or tokens, employee trips, health check-ups, and club subsidies. In recent years, the company has allocated 0.15% of annual revenue to employee welfare funds, meeting the legal maximum limit.
Each operational site has an Employee Welfare Committee responsible for managing welfare matters, aiming to create a high-quality workplace environment both physically and culturally. Annually, the committee organizes year-end banquets, family day activities inviting employees' families, and celebrates major festivals with events like drinking sweet soup during winter solstice, riddles for Lantern Festival, mooncake tasting for Mid-Autumn Festival, and handing out red envelopes during Chinese New Year. To strengthen family ties, the Kunshan factory in China hosts an annual open day for employees to bring their children to visit and experience their parents' workplace, actively fostering a family-friendly work environment. Additionally, the welfare committee in Taiwan collaborates with childcare facilities and insurance companies to secure discounted childcare services and insurance plans for employees' dependents.


Salary and Benefits

 
  • GetacCompensation System: Adhering to the principles of fairness, justice, and objectivity, Getac Holdings offers equal employment opportunities to job seekers. Employee compensation is not differentiated based on race, religion, political affiliation, gender, sexual orientation, age, marital status, or physical or mental disabilities. The company provides salaries and benefits that exceed market standards. The salary level is regularly reviewed by the Remuneration Committee through industry salary surveys to assess the connection between employee compensation and market trends, evaluate salary growth potential, and provide salary increases and promotions to outstanding employees. The allocation of employee bonuses is determined each year based on the business performance and is reported in board meetings and shareholder meetings.

  • Welfare System: Comprehensive welfare measures are provided and arranged by the Welfare Committee. For employees working in Taiwan headquarters, the benefits include labor and health insurance, maternity and paternity leaves (or parental care leave), group insurance, birthday and festive gifts, club subsidies, employee travel subsidies, employee health check-ups, employee canteen, gym, and English course subsidies. To boost employees' relations with their families and children, movie screenings are held every quarter and employees' families are encouraged to participate. Kunshan employees are entitled to maternity and paternity leaves, leave for female employees to breastfeed their babies at home, and various social insurance protection in accordance with local laws and regulations. In addition to employee travel subsidies and birthday gifts, allowances based on employees' job positions are also provided.

  • Parental Care Leave: According to Taiwan‘s “Gender Equality in Employment Act,” employees in Taiwan who have worked for at least one year are eligible to apply for unpaid parental leave, with a maximum duration of two years until their child turns three years old. After the completion of their unpaid parental care leave, Getac will arrange for them to be reinstated and update them on the company's latest happenings.

  • Retirement Plan: Retirement applications and approvals are based on the Labor Standard Act and the Labor Pension Act. In pursuant to relevant regulations, Getac files report and contributes pension to dedicated pension account of the Bank of Taiwan (applicable to the old pension system) or employees'personal pension account (applicable to the new pension system).

 

7-3Welfare Matters
 


Training and Talent Fostering

Getac's talent development policy aims to enrich employees' knowledge and skills, enhance work efficiency and quality, and integrate career growth with company development. From the beginning of employment, systematic and diverse training programs are implemented to facilitate continuous learning and development among employees. These programs are evaluated based on performance indicators and outcomes, allowing for ongoing optimization and improvement of training effectiveness.

In recent years, with the vigorous development of artificial intelligence (AI), big data, and digital transformation, Getac Holdings has adjusted its talent development program accordingly. Our focus is on cultivating and attracting more AI-related technical talent, helping employees learn digital transformation knowledge, and deepening related expertise. Through the application of digital transformation technologies, we aim to enhance work efficiency, improve customer experiences, and even undergo business model transformation.

Getac Holdings and its subsidiaries design a diverse range of courses tailored to the career development needs of employees at different stages. These include training for newcomers, general education, and specialized courses for direct staff, indirect staff, and management positions. In 2023, Getaci Holdings (consolidated) conducted a total of 627,248.27 hours of education and training, an increase of 32,786.77 hours compared to 2022. The average education and training hours per person were 78.65 hours, up from 73.95 hours in 2022, representing an increase of 4.70 hours per person.
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7-4Employee Education And Training Courses
 


A Healthy And Safe Workplace

As a company that values employee safety and health, we place great importance on occupational safety and health management. To ensure the safety and health of our employees at work, we adhere to the ISO 45001 Occupational Health and Safety Management System or management systems that comply with local operational regulations. Our management coverage includes 100% of employees (7,975 people) and 100% of non-employee workers (8,059 people). Currently, production sites including Getac Kunshan, MPT Kunshan, MPT Suzhou, MPT Vietnam, and Getac Vietnam have obtained ISO 45001 certification, covering 83.06% of employees (6,624 people). Sites not yet certified with ISO 45001 in 2023 are currently in the planning stages for implementation.

In 2023, Getac Holdings (consolidated) reported no cases of occupational disease or work-related fatalities. Getac Holdings and its six subsidiaries, including Atemitech Corp., Getac Kunshan, MPT Suzhou , MPT Vietnam, Getac Changshu and its Kunshan branch, achieved a zero workplace injury target with no incidents of occupational accidents. The remaining three subsidiaries recorded a total of eight recordable occupational injury events, resulting in injuries to eight employees. Calculated per 200,000 work hours, the recordable occupational injury rate was 0.108, representing a 3.6% decrease from 0.112 in 2022. This decrease in the recordable occupational injury rate has been consistent since 2020.

7-5Occupational Safety and Health Measures
 

  • CEO Messages

  • Sustainability Communication

  • Ethical Management

  • Sustainable Supply Chain

  • Prohibiting Procurement Of Conflict Minerals

  • Environmental Protection

  • Green Product

  • Friendly Workplace

  • Social participation

  • CSR Questionnaire

  • We sincerely welcome any suggestions regarding this Report.

    Irene Sun
    Corporation Relations Office
    Email: Getac.csr@getac.com.tw

  • Irregular Business Conduct Reporting

    Lisa Kung
    Director of Auditing Office
    Email: gtcaudit@getac.com.tw