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Sustainability Communication
Identification Of Stakeholders
The opinions of stakeholders are an important basis for Getac's progress. In addition to timely communication and response of all departments according to their powers and responsibilities, and maintaining a smooth flow of opinions exchange, Getac Technology Corp. convenes Sustainable Development Committee with all members every year by the Chairperson of Committee to perform evaluation score operations in accordance with the AA1000 Stakeholder Engagement Standard, scoring from five aspects of dependence, influence, multiple perspectives, responsibility and tension to identify key stakeholders and ensure that the understanding of stakeholders by each department is updated and made progress constantly. The top five categories of stakeholders that Getac received the highest score in 2020 were Employees, Customers/Distributors, Suppliers, Shareholders, Government Agencies, and media.
Material Topic Identification And Boundary Setting
With reference to the GRI Standards and the Supplier Codes of Conduct adopted by major international initiatives and benchmark companies, the results of questionnaire cross scoring in 2020 reveal that no major discrepancies exist between the 20 sustainability issues selected, a total of 21 specific topics were identified.No | Major Material Topic | Getac HQ* | Getac Xizhi | Getac Kunshan |
MPT Kunshan | MPT Suzhou | Getac Changshu | Getac Vietnam | MPT Vietnam | Vendors |
1 | Corporate governance, transparency of information disclosure | V | ||||||||
2 | Environmental /social /economic compliance |
V | V | V | V | V | V | V | V | V |
3 | Information security and customer privacy | V | V | V | V | V | V | V | V | V |
4 | Intellectual property rights | V | ||||||||
5 | Operational risk management | V | V | V | V | V | V | V | V | |
6 | Child labor | V | V | V | V | V | V | V | V | V |
7 | Economic performance | V | V | V | V | V | V | V | V | |
8 | Anti-corruption | V | V | V | V | V | V | V | V | V |
9 | Forced or compulsory labor | V | V | V | V | V | V | V | V | V |
10 | Customer health and safety | V | V | V | V | V | V | V | V | |
11 | Occupational health & safety | V | V | V | V | V | V | V | V | V |
12 | Waste | V | V | V | V | V | V | V | V | V |
13 | Employment | V | V | V | V | V | V | V | V | |
14 | Energy | V | V | V | V | V | V | V | V | |
15 | Water and effluents | V | V | V | V | V | V | V | V | |
16 | Emissions | V | V | V | V | V | V | V | V | |
17 | Supply chain management | V | V | V | V | V | V | V | V | V |
18 | Training & education | V | V | V | V | V | V | V | V | |
19 | Materials & product energy -saving | V | V | V | V | V | V | V | V | |
20 | Marketing and labeling | V | V | V | V | V | V | V | V | |
21 | Anti-competitive behavior | V |
Stakeholder Communications
To implement CSR and integrate the needs and expectations of shareholders into Getac’s CSR policies, the company sets up a diverse range of communication channels for stakeholders to communicate CSR-related issues concerning the dimensions of environment, society, and corporate governance. Meanwhile, stakeholder opinions were compiled to provide a reference for developing or revising CSR policies.
1. Customers /Distributors
Getac's Response Methods |
|
2020 Issues Of Concerns |
|
Communication and Response |
|
Communication Channels | Customer Service Global Customer Service Center Lawrence Sung Email:GetacSupport_TW@getac.com |
2. Suppliers
Getac's Response Methods |
|
2020 Issues Of Concerns |
|
Communication and Response |
|
Communication Channels | Vendor Relations Purchasing Center Joseph Tseng Email:GetacVendor@getac.com.tw |
3. Employees
Getac's Response Methods |
|
2020 Issues Of Concerns |
|
Communication and Response |
|
Communication Channels | Employee consultation mailbox Organization Development Center Andy Lin Speakout_Getac@getac.com.tw |
4. Shareholders
Getac's Response Methods |
|
2020 Issues Of Concerns |
|
Communication and Response |
|
Communication Channels | Investor query mailbox/ Hotline Irene Sun Corporate Relations Office stocks@getac.com.tw |
5. Media
Getac's Response Methods |
|
2020 Issues Of Concerns |
|
Communication and Response |
|
Communication Channels | Acting spokesperson of Getac Irene Sun irene.sun@getac.com |
6. Government Agencies
CSR Contact Information
Getac's Response Methods | •Official documents (immediately) •Regulatory meetings and training •Seminars(periodically) |
2020 Issues Of Concerns | •Child Labor •Customer health and safety •Supply chain management •Environmental/Social/Economic Compliance •Forced or compulsory labor |
Communication and Response | •Ad hoc meetings and bulletins are used for cooperating with government agencies on related matters. These include attending related lectures, courses and conferences, and active cooperation with government agencies. •After the “Corporate Governance 3.0 – Sustainable Development Blueprint” for enhancing corporate sustainability and ESG governance was issued by the Financial Supervisory Committee in 2020, Getac actively responded to the blueprint and introduced related requirements. Seven improvements were subsequently made and completed in 2020 based on the indicators 7th Corporate Governance Evaluation. |
Communication Channels | Government contact mailbox Legal Affairs Oliver.Chu Getac.legal@getac.com.tw |
CSR Contact Information
We sincerely welcome any suggestions regarding this Report.
Irene Sun
tel: +886-2-2785-7888#5124
email: getac.csr@getac.com.tw
-
We sincerely welcome any suggestions regarding this Report.
Irene Sun
Corporation Relations Office
Email: Getac.csr@getac.com.tw -
Irregular Business Conduct Reporting
Lisa Kung
Director of Auditing Office
Email: gtcaudit@getac.com.tw